Privacy policy

Last Updated: July 22, 2026

Welcome to InCart.

We believe that trust is the foundation of every great shopping experience. When you choose to shop with us, you're trusting us with your personal information, and we take that responsibility seriously.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal information.

By using our website or placing an order with InCart, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide you with a smooth and secure shopping experience, we may collect the following information:

Information You Provide

  • Full name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Information required to process your order

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Shopping activity and interactions

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

Your information helps us operate and improve InCart. We may use it to:

  • Process and deliver your orders
  • Communicate order confirmations and shipping updates
  • Respond to your questions and provide customer support
  • Improve our website, products, and services
  • Detect and prevent fraudulent or unauthorized activity
  • Comply with legal and regulatory requirements
  • Send promotional emails or offers if you have chosen to receive them

We only collect information that is necessary to provide our services effectively.

Payment Information

Your payment security is important to us.

Payments made on InCart are processed through trusted and secure payment providers.

We do not store your debit card details, credit card information, CVV, UPI PIN, or online banking credentials on our servers.

Sharing Your Information

Your privacy is important to us, and we do not sell, rent, or trade your personal information.

We may share limited information only when necessary with trusted service providers that help us operate our business, such as:

  • Payment processing partners
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Government authorities or law enforcement when required by applicable law

These partners are required to handle your information responsibly and only for the services they provide on our behalf.

Cookies

Like most modern websites, InCart uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep your shopping cart active
  • Understand how visitors use our website
  • Improve website performance
  • Personalize your shopping experience

You can manage or disable cookies through your browser settings at any time. Please note that some features of our website may not function properly if cookies are disabled.

Protecting Your Information

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no online platform can guarantee absolute security, we continuously work to maintain a safe and secure shopping environment.

Data Retention

We retain your information only for as long as it is reasonably necessary to:

  • Complete and support your orders
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our policies and protect our business

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data where applicable
  • Opt out of promotional communications
  • Ask questions about how your information is processed

To exercise any of these rights, simply contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services for your convenience.

Please note that these websites operate independently of InCart. We encourage you to review their privacy policies before sharing any personal information, as we are not responsible for their content or privacy practices.

Children's Privacy

Our website is intended for a general audience and is not designed for children.

We do not knowingly collect personal information directly from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When updates are made, the revised version will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, we're always happy to help.

InCart

Email: theincartstore@gmail.com

Business Address:
198, Bhavbhuti Marg
Kamla Market
Ajmeri Gate
New Delhi – 110002
India

Business Hours:
Monday – Saturday
10:00 AM – 10:00 PM (IST)

Thank You

Thank you for choosing InCart.

We're committed to protecting your privacy, respecting your trust, and providing a shopping experience that is secure, transparent, and dependable every step of the way.